Sunday, March 3, 2019
Flow process chart
Technical analyseors control warranty parts randomly and they evaluate whether the specified warranty procedure is implemented in a correct manner or non, they also control adept equipment employ in the receipts place. Each technical auditor is responsible for a set of service partners and sever all(prenominal)y set constitutes a region. After to each one technical audit, the audited parts are collected by a trey party logistics partnership. Of course, It Is necessary to Inform this third party company in advance about the tattling of the vaults as well as the needed talent of the truck assignment.The company states that this occupation can be handled considering the succeeding(a) two issues 1 ) Assignment of service stations to four regions (self-formed regions not the geographical ones) The business volume of After-Sales Services needs to be study and each service station should be assigned to one of the 4 technical auditors while considering the balance of business volumes and auditors constraints. 2) Visits of the technical auditors to the service stations (route planning) Service partners should be visited on a periodical basis consort to the business volumes ND some business constraints while maligning the transportation be.The company urges that issues such as legal requirements, workforce availability, investment and operational be and any special regional or other(a) requirements of a granted service station should be carefully accounted for in the solution effort. base on this, the problem Is defined as follows process that focuses on optimisation of the audit activities. This system should specialise the frequency of visits to service stations and the routes on the visits to ultimate stations in such a way to follow the traveling and military group costs low while ensuring a towering quality service at all stations.Critically evaluate this problem definition and shortly answer the following. A) State the two most importan t and coveted characteristics of the problem definition. Write a single clear sentence for each to Justify why you think that these are suitable characteristics. Mentioning the following quotation mark while ensuring a high quality service at all stations is a desirable characteristic of the problem definition because it implies that some(prenominal) should not disregard high quality service when meeting other objectives.In the problem when the route planning is mentioned, it is also correlated to keeping the traveling and personnel costs low which is a desirable characteristics of the problem definition because companys one of the aims is minimizing costs during the operations. B) State the two most important and inapplicable characteristics of the problem are undesirable characteristics. We think that while mentioning the frequency of visits to the service stations, over problem definition should regard service stations accord to the regions which should be defined with respe ct to business volumes.In the problem definition at that place is no information about the third party logistics company, however mentioning capacity of trucks regarding business volumes and informing logistics company about quantify of audit technical visits may result in a more accurate problem definition. C) Propose a better problem definition and write at most four sentences to Justify why you think your definition is good. Do not compare your definition with the existing A decision persist system should be designed to aid in the decision do process focusing on optimization of the audit activities.This system should determine the frequency of visits to service stations addressed according to business volumes and the routes including along the visits of both(prenominal) technical audit and logistics company to multiple stations in such a way to keep the traveling and personnel costs low while ensuring high quality service and capacity of trucks regarding both business volume s and timing of visits at all stations. Focusing on optimization of audit activities is important because all process is surrounded by audit activities.Addressing service stations according to business volume is necessary in order to determine frequency of visits. When routes including along the visits of both technical audit and logistics company to multiple stations are decided, keeping the traveling and personnel costs low and ensuring high quality service are desirable characteristics of the problem definition. Since not to determine capacity of trucks regarding both business volumes and timing of visits will cause waste in the system.
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